Double Bingo Privacy Policy
At Double Bingo, we value the trust you place in us when you share your personal information with us. We are committed to maintaining the confidentiality and security of that data in accordance with applicable laws.
This Privacy Policy explains how we collect, use, protect and share your personal information while providing our services and products. By using or accessing our website, mobile application or any other Double Bingo service (collectively referred to as the "Platform"), you acknowledge that you have read, understood and accepted this Privacy Policy.
What Personal Information May Be Collected
When you create an account with us or interact with our Platform, we may collect various types of personal information from you. This includes:
Account Registration Information
When you register for an account with us, we require the following information:
You are responsible for maintaining the accuracy of your registration information. If any changes occur to this information, please ensure that these updates are reflected in our records by contacting our Support Team.
Device and Browser Information
To provide a secure and optimised experience on our Platform, we collect device and browser information including:
We use cookies to identify your devices when you access the Platform from different locations. Cookies are small files stored by your web browser that enable us to track user preferences, settings, language selection and other platform interactions.
Cookies and Tracking Technologies
We may use cookies or similar tracking technologies (such as pixels, tags or beacons) on our website. These technologies help us understand how you interact with the Platform, allow for more effective marketing messages and enhance your overall experience. You can set your browser settings to refuse these technologies or delete existing ones.
Communication Preferences
We may communicate with you through email, push notifications or direct messaging within the platform regarding various updates, offers, promotions, new features or our services. If you wish to unsubscribe from certain types of communication or have questions about how we collect and use your information for marketing purposes, please contact us via Email or navigate through the Platform's in-app settings.
Data Storage and Retention
Your personal data is stored on servers located within European Economic Area (EEA) countries that meet strict security standards. We will retain any personally identifiable information you provide to us for as long as your account remains active with us or until we delete it according to this Privacy Policy. For more specific retention periods related to individual service types, please see the respective service-specific sections below.
Security and Account Protection
To ensure that our Platform provides a secure experience, we take several steps:
You are responsible for maintaining the confidentiality of your username and password. For more detailed information on our account access and password protection procedures, please refer to our Platform's Terms & Conditions.
User Rights Regarding Personal Data
As a registered user, you have several rights related to personal data under applicable laws:
Third-Party Services or Integrations
We use various third-party services and integrations to provide our services, including analytics tools that help improve the quality and reliability of our Platform. Some examples include:
Please refer to the specific Privacy Policies for each service used to understand how your data is processed by these third-party providers.
Responsible Handling of User Information
We are committed to processing personal information in accordance with applicable laws and regulations. In line with this commitment, we ensure that:
Age Restrictions and Minor Protection
To provide a safe experience within our Platform, minors must seek parental consent before sharing any personal details. By agreeing to these terms, you affirm that you have achieved or exceeded the minimum age required by applicable laws for accessing adult content (usually 18+).
We do not knowingly collect information from children under 16 years old. To report a concern about online child safety, please visit Email.
Compliance with Applicable Privacy Regulations
This Policy reflects our commitment to upholding the highest standards of data protection as specified by applicable regulations:
Please refer to the respective Privacy Policies for specific regulatory requirements regarding individual services and functions.
We keep your account information, platform activity logs, technical performance metrics, user preferences, browser history and other related data securely on our servers within the EEA. We use both automated measures as well as manual reviews by our Support Team to detect potential security risks or misuse of user accounts and handle these incidents promptly if reported.
Session Management and Login Protection
To maintain a secure experience for all users:
To protect the confidentiality, integrity and availability of your personal information on our Platform, we adhere to industry-recognised security practices like encryption (HTTPS), access control measures and ongoing maintenance by certified experts.
